Service Channels

  • Video Tutorials
  • Video Courses

  • Learn very quickly the best ways to manage a file or move a database through our range of step–by–step video training.

  • Ticketing System
  • A Ticketing System

  • Our client support department is at your disposal 24/7/365 to reply to your requests. You are going to get a reply within maximum 1–hour after the ticket submission.

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Types of Support

  • Shared Hosting Support
  • Cloud Hosting Support

  • If you need support running your Linux cloud packages account, or need more resources for your sites, just simply let us know and we’ll give you the most effective response.

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  • VPS Hosting Support
  • VPS Hosting Support

  • In case that you encounter troubles administering your SolusVM administration interface, or with any of the web apps your VPS has been pre–configured with, just notify us.

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  • Dedicated Hosting Support
  • Dedicated Web Hosting Help

  • If you have need for competent tips from an admin technician or want to improve the configuration of your dedicated hosting server, just notify us.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We have a team of competent technicians happy to help you with anything at all related to your semi-dedicated server. They are on hand 24/7 all year round.
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