Q: Why do I need to move my website? What does website migration involve?

A: If your current web hosting provider can no longer match the requirements of your site, or when you suffer from frequent network downtime, or if you have to wait for hours for the help desk support staff to get back to you, it may be a good idea to swap your provider, i.e. to move all the files for your sites along with your databases from your present provider to your new provider. At Splash Broadcasting, we know that this can often be hard & time–consuming. This is why we’ll perform all that for you for free!Our skilled technical staff representatives will migrate your web site content from your current web hosting provider to us. Our techs have got extensive experience with web site migration and can handle anything – from a traditional WordPress–powered blog or Joomla CMS–driven website, to a highly complex, custom–built app.

Q: Why do I need to move my website? What does website migration involve?
Q: How long will the website migration procedure take?

A: There are many factors to bear in mind – the total amount of web files, the physical size of the database, the complexity of the website itself and the current workload of our web site migration experts, etc. That said, we do try to accomplish all website migrations in a 48–hour window. Less sizeable sites are migrated much faster – usually within 24 hours.

Q: How long will the website migration procedure take?
Q: My personal privacy is vital to me. What information do you require?

A: Yeah. We’ll need to have the name of the site that you’d like us to migrate. We’ll also require a means to log into your current web hosting account so that we can get the files pertaining to your site.

Q: My personal privacy is vital to me. What information do you require?
Q: I give you access to delicate data. How can I be sure that you won’t misuse it?

A: Our Privacy Policy is an inseparable part of the contract that we will have with you as a client. We’re committed to safeguarding the security of the private data obtained from the clients. To do this, we employ technical security measures to avoid the loss, the misapplication, the modification or the unauthorized disclosure of the personal data under our control. The safety measures include, but are not limited to: physical, electronic and managerial operations to protect and secure the details that we collect online. When we request clients to provide financial info (for example, a debit card number), this info is encrypted using the SSL (Secure Sockets Layer) encryption method.

Q: I give you access to delicate data. How can I be sure that you won’t misuse it?
Q: How about downtime? Will my website be offline?

A: Your web site will continue to work just like it did before with your old web hosting provider. When we are done with the migration, your site will be configured to work on our system and we’ll alert you to preview it. If it is working properly, all you will need to do is modify the NS records for your domain. Your website will be transferred over to us without any downtime whatsoever.

Q: How about downtime? Will my website be offline?
Q: Will my current hosting provider have to do anything?

A: No. We’ll never get in touch with your hosting provider about anything. They will not be aware of the website transfer either.

Q: Will my current hosting provider have to do anything?
Q: Which hosting providers can you transfer content from?

A: We can migrate your site from any web hosting provider or any Linux–driven hosting platform provided that we can receive access to the Control Panel and there’s File Transfer Protocol access available.The only web sites that we are unable to migrate are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.

Q: Which hosting providers can you transfer content from?