Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Supplying superior quality support in a timely manner is our top priority, so we support each Linux cloud packages plan with a 1–hour ticket response warranty. As soon as you post a ticket or send us an email, our customer tech support crew will do their best to deliver the most appropriate remedy for your situation and to offer you help and advice promptly.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us whenever needed. Our staff of employees will be on the web for you 24x7x365 to respond to all of your inquiries and to resolve any situation that you may have. You also can post a customer assistance ticket from the Splash Broadcasting Hosting Control Panel or send us an e–mail message any time. Moreover, on working days, you can easily phone us or work with the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • Splash Broadcasting has integrated a thorough knowledge base into the Control Panel so as to have convenient step by step details whenever you want. Each section of the Control Panel has its own contextual help area presenting a selection of how–to content articles. We have also made training videos to present you with a far better visual representation of the correct way to perform any presented activity.