1 hour ticket response
Our team of technicians is focused on giving quick answers to all your questions. We will review your support ticket once it is delivered and will respond with a solution to the problem within less than one hour after the client support ticket submission. In fact, our average customer support ticket response time is 20 minutes.
A Top–Quality Customer Care Service
Our customer care team representatives possess extensive experience in the Linux cloud packages field and are skillful enough to deliver a fast solution to your problem. If, however, the case at hand is not within the competence of a support engineer, the tech support ticket will be forwarded to a programmer or sysadmin for further assistance.
A User–Friendly Help Center Section
To help you find a quick suggestion on how you can use a particular service, we have implemented a really user–friendly Help Center section in our Hosting Control Panel. You can search through an immense selection of web hosting account administration articles and website management articles, explore our F.A.Q. archive or watch our instructional video tutorials.
